Last Updated August 22, 2024
Crete United takes your privacy seriously. In this Privacy Notice, we may refer to ourselves as “we”, “us” or “our”, by which we mean Crete United and its subsidiaries. We use the word “you” throughout this Notice to refer to anyone within the scope of this Privacy Notice. This Notice discusses:
This Privacy Notice describes how we collect, use, protect, and process Personal Information we collect from or about you when you visit websites or use mobile apps operated and controlled by Crete United, communicate with us, or otherwise interact with us in your capacity as a consumer. This Privacy Notice does not apply to employees or job applicants of Crete United, or our subsidiaries. Unless specified otherwise, this Privacy Notice also does not apply to our Partner companies, which generally have their own privacy notice on their websites that describes how they collect, use, and disclose information. Throughout this Notice, we use the term “Services” to describe our product and services offerings, including our websites, mobile apps, products, solutions, and any other products or services offered by Crete United or its Partner companies.
This Privacy Notice explains how Crete United may use and disclose information we collect from and about you, as well as your ability to control certain uses of it. By visiting our website, interacting with us, or providing us with your data, you consent to the collection, use, and disclosure of your Personal Information in accordance with the terms of this Privacy Notice. Please review this Privacy Notice carefully to understand these terms and your rights and options.
If your organization has a separate contract or agreement regarding Crete United’s use and processing of Personal Information, to the extent that agreement conflicts with this Privacy Notice, the agreement will apply. However, where this Privacy Notice provides additional rights to individuals beyond the rights included in any such agreement, we will also afford individuals with the rights and choices they may have under this Notice.
The term “ Personal Information” in this Privacy Notice means any information which could identify you as an individual, either directly (for example, your name) or indirectly (such as an IP address or other unique identifier), or any information that relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular individual or household.
Crete United collects personal information from you directly (such as when you provide it to us, or fill out a form on our website), automatically, and from third parties or other sources.
Crete United has collected and processed the following categories and types of Personal Information from individuals in the last 12 months:
We may not collect each of the above categories of personal information from every individual who interacts with us, or who uses our Services.
We process your Personal Information with your consent, to perform our contractual obligations, to provide you with services you request from us, where it is in our legitimate interest to process such information, and where we have a legal obligation. More specifically, we process your information for the following purposes, including to:
We may aggregate and de-identify the Personal Information in our database and create reports that do not personally identify any individuals.
We may also combine Personal Information we receive from or about you from one source, with Personal Information we receive from or about you from other sources, or across interactions with you. We may use this information to build a profile about you and your habits, including to be able to tailor our marketing content to you.
Crete United discloses Personal Information we collect for a business purpose to the following categories of third parties and for the following purposes:
As with most websites, our website may automatically collect certain information about you through cookies, clear GIFs, pixel tags, session replay technology, and other similar technologies. We refer to these automatic data collection technologies throughout this Notice as “cookies.” Our website uses both third party and first party cookies. We use cookies to collect Personal Information from you, including:
We may combine device identifiers and usage data with other personal information we collect from or about you to create a profile about you and your interactions with us.
We rely on partners to provide many features on our website using data collected through cookies and similar tracking technologies. We use cookies and similar tracking technologies for the following purposes:
The cookies used on our website may allow us, or other third parties, to identify you across other media, websites, or apps, or through your use of our other products or Services to help tailor our offerings and provide enhanced personalization and communications.
We appreciate that you may wish to express certain preferences with respect to some or all categories of cookies used to collect information, including Personal Information, from you, through our websites and applications. You may express your preferences regarding our collection of information via cookies through:
Our website contains links to websites run and controlled by third parties (“Third Party Sites”). These links are provided to users as a convenience and services to our users. We do not control the means by which your Personal Information is collected through Third Party Sites or the software used to collect it, nor do we control the security implemented by the third party that controls any Third Party Sites. When you visit any Third Party Site, including through links accessible on our website, this Privacy Notice will cease to apply, and instead, the privacy policy and practices of the Third Party Site will apply to the Personal Information collected through that Third Party Site. We encourage you to review the privacy policies listed on every Third Party Site that you visit.
Crete United does not sell personal data for money, but in the last 12 months, we have shared personal data including identifiers, commercial information, internet or similar network activity, inferences, and geolocation data with providers of advertising and analytics services, network advertisers, and partners who assist us with target audience creation. This sharing and disclosure is considered a “sale” or “sharing” of personal information for the purpose of targeted advertising under some state laws.
If you are a resident of certain jurisdictions, you have the right to opt-out of the sale of your Personal Information to third parties, and to limit our use and disclosure of your information for targeted advertising. Please review the “Your Rights and Choices” section below for more information.
You may choose to limit or cease receiving marketing correspondence from us by using the opt-out option in emails you receive from us, or by emailing or calling us at the email and/or phone numbers listed below in the “Contact Us” section. Please allow us up to ten business days to process your request to opt-out or unsubscribe.
We retain your Personal Information for the period necessary to fulfill the purpose(s) for which it was collected as outlined in this Privacy Notice, unless a longer retention period is required by law or is needed in order to fulfill a legal requirement to which Crete United is subject.
We utilize reasonable physical, technical, and organizational measures and procedures to safeguard and secure Personal Information from unauthorized use, unauthorized disclosure, and loss. However, you should be aware that no data storage or method of transmission can be guaranteed to be 100% secure or error free, and we cannot guarantee the security of your Personal Information.
Depending on the jurisdiction in which you reside, you may have additional rights and choices regarding your Personal Information, including the rights listed below. While we use the term Personal Information throughout this Privacy Notice, we intend for this to include “personal data” where that is the term used under applicable law. If you have questions about whether you live in a jurisdiction that affords privacy rights, please contact us using one of the methods listed below.
You have the right to request that we disclose information to you about our collection and use of your Personal Information over the past 12 months. You have the right to request the following:
Once we receive and confirm your verifiable consumer request, we will provide you with the information you request unless an applicable exception applies.
After you make a request to access or know your Personal Information, you have the right to request to obtain a copy of this information in a portable, readily usable format that allows you to transmit the information to another party, to the extent it is technically feasible. You may also have the right to request that we transfer your information to another organization, under certain circumstances.
You have the right to request that we delete any of the Personal Information that we collect or retain about you, subject to certain exceptions. After we receive and verify your request, we will delete (and direct any of our service providers that hold your Personal Information on our behalf to delete) your Personal Information from our records, unless an exception applies. We may deny your deletion request if retaining your Personal Information is necessary for us or our service providers, as permitted by law.
You have the right to opt-out of the sale or sharing of your Personal Information. In some states, this right is known as the right to opt-out of the use of your personal data for the purposes of targeted advertising, the sale of personal data, or profiling in furtherance of certain decisions.
As indicated above in the section titled “Sales and Sharing of Personal Information, and Use of Personal information for Targeted Advertising,” in the last twelve months, we have not “sold” or “shared” Personal Information. If you still wish to express your preferences to us to not sell or share your Personal Information, you may exercise your right to opt-out by following the instructions set forth in this section of this Privacy Notice titled “Exercising Your Rights.”
You have the right to limit our use and disclosure of your “Sensitive Personal Information,” as that term is defined in applicable statutes, where we have collected it to use as necessary to perform the services or provide the goods reasonably expected by you, and as otherwise authorized by the statute and regulations. We do not collect Sensitive Personal Information from consumers of our Services. If this changes, we will only use your Sensitive Personal Information in ways that you would reasonably expect are necessary to perform the services or to provide you with the Services you request.
If you believe or discover that Personal Information we have collected about you is inaccurate, you may contact us to request that we correct and update the information so that it is accurate.
You may have the right to restrict certain processing of your Personal Information, or to object to certain processing of your Personal Information, including where our legal basis for the processing is your consent, where the processing involves Sensitive Personal Information, or where it involves automated decision-making technologies. This right is subject to certain restrictions.
If you are a resident of certain jurisdictions, you have the right to file an appeal with us if we deny your request to exercise your rights. Requests to appeal can be communicated through the same means by which your request was submitted. If we deny your appeal, you may have the right to appeal to your state regulator. We will provide you the information of the applicable regulator if we deny your appeal.
In addition to the above rights, you also have the right to:
If you believe you reside in a jurisdiction that affords the consumer privacy rights listed in this policy to its residents and you wish to exercise any of the rights described above, please submit a request to us by one of the following methods:
Only you, or someone legally authorized to act on your behalf, may make a verifiable consumer request related to your Personal Information. You may also make a verifiable consumer request on behalf of your minor child.
You may only make a verifiable consumer request for access or data portability twice within a 12-month period. The verifiable consumer request must:
We will take steps to verify your consumer request, including that you are the person making the request, or you have authority to make the request on behalf of the individual the request relates to. We cannot respond to your request or provide you with Personal Information if we cannot verify your identity or authority to make the request and confirm the Personal Information relates to you. Making a verifiable consumer request does not require you to create an account with us.
We will only use Personal Information provided in a verifiable consumer request to verify the requestor’s identity or authority to make the request.
Response Timing and Format: We endeavor to respond to verifiable consumer requests within 45 days of receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option. Any disclosures we provide will only cover the 12-month period preceding the verifiable consumer request’s receipt. The response we provide will also explain the reasons we cannot comply with a request, if applicable. For data portability requests, we will select a format to provide your Personal Information that is readily useable and should allow you to transmit the information from one entity to another entity without hindrance.
We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.
Non-Discrimination: We will not discriminate against you for exercising any rights you have under applicable law. Unless permitted by applicable law, we will not:
However, we may offer you certain financial incentives permitted by state law that can result in different prices, rates, or quality levels. Any permitted financial incentive we offer will reasonably relate to your Personal Information’s value and contain written terms that describe the program’s material aspects. Participation in a financial incentive program requires your prior opt in consent, which you may revoke at any time.
Our website is provided for and targeted to adults and is not intended to be used by children under 18 years of age. We do not knowingly collect Personal Information from children and individuals under the age of 18. If you believe we have been provided Personal Information from or about a child under 18, please contact us at the email below. If we have stored any such Personal Information in our database, we will delete it as soon as reasonably practicable after receiving notice from you.
This Privacy Notice is subject to change. If we make any material changes, we will notify you by means of a notice placed on our website prior to the change becoming effective and we will update the date above accordingly. We encourage you to periodically review this Privacy Notice. By using our website and Services, you agree to the terms and conditions in the most updated Privacy Notice.
If you have any questions or concerns regarding the Privacy Notice related to our website, please feel free to contact us at the following email, telephone number or mailing address:
Email: privacy@creteunited.com
Toll Free Phone Number: 833-273-8364
Mailing Address:
ATTN: Privacy Manager
3700 South Boulevard
Suite 250
Charlotte, NC 28209